Interface
The main page of the service is visually divided into parts:
Desktop version
The desktop version differs from the mobile version in the arrangement of elements along the width of the screen
| # | Block | Description |
|---|---|---|
| 1 | Header | Contains a non-clickable NOVA GLOBAL Logo and User Profile Icon |
| 2 | Label management | Allows you to update the list of labels and add new labels, and also allows you to go to the user manual |
| 3 | Search engine and filters | Allows you to search for labels by track number and filter labels by their date, status, and commentaries left by manager The status filter combines all possible internal and system statuses of labeled parcels See Search engine and filters for more information |
| 4 | Export label | Allows you to export labels in .csv and .xlsx files |
| 5 | Working area | The workspace contains a table of labels with the detailed information about them. The data is arranged in separate columns: |
Header
The User Profile Icon is located on the right side of the header.
When you click on the User Profile Icon, a drop-down menu appears, it contains the following items:
| # | Item | Description |
|---|---|---|
| 1 | Labels List | Allows you to navigate to the page with a list of labels |
| 2 | Bulk Upload | Allows you to navigate to the bulk download page |
| 3 | Single Parcel Label Upload | Allows you to navigate to the page Download label(s) for 1 parcel |
| 4 | Logout | Allows you to log out of your account |
| 5 | Change Page localization switch | Allows you to change the interface language |
If you click on the Logout button, the system will offer to log out of your account or return to the admin panel by following the steps below:
| # | Button | Action |
|---|---|---|
| 1 | Back | Allows you to return to the admin panel |
| 2 | Log out | Allows you to log out of your account |
Desktop version
The desktop version is different from the mobile version in the style of elements arrangement, along with the width of the screen
Label management
Adding labels
In the mobile version, clicking on the ⊕ icon will take you directly to [quick_download.md]:
Desktop version
In the desktop version, you can add labels by clicking the Add Label button, or the Warehouse icon and select the desired item in the menu. The process of labels addition is described in details in the Single Parcel Label Upload and Bulk download sections
Synchronization
The Sync button allows you to reset the filter settings and refresh the list of labels.
Desktop version
The desktop version differs from the mobile version in the arrangement of elements along the width of the screen
Search engine and filters
Search
The Search System has the functionality for shipment search by Tracking Number and NP Number of the customer.
To find labels, enter the Tracking Number or NP Number in the search field and click the Search button.
Filter
A filter that allows users to define a certain criteria for a search results. In the mobile version, click the Filter button icon, to apply filters.
The following filters are available on the page:
Desktop version
In the desktop version, filters are immediately available.
| # | Filter | Description |
|---|---|---|
| 1 | Country | Attention! Country filter is not available yet, it displays only the employee's home country |
| 2 | Date | Allows you to display labels for a specific date Attention! The date filter works on the principle from - to (02.07.2024 - 02.07.2024 - labels for 02.07.2024 are displayed) |
| 3 | Status | Allows you to display labels with specific statuses. You can select any number of statuses |
| 4 | Manager's comment | Allows you to display labels that contain a manager's comment |
Filter Date
Choose a date from the built-in calendar.
Filter Status
Select the required status(es) from the drop-down list:
- Manually Declared – status indicates that the data from the label was manually declared by a warehouse employee.
- Invoice Incomplete – status indicates that the invoice is Incomplete.
- Waiting for Documents – intermediate status, which indicates that we are waiting for documents.
- Restricted – status, indicates that the cargo is restricted.
- Damaged – status indicates that the label is damaged.
- Failed Declaration – status indicates that an unsuccessful declaration has been created.
- In progress - temporary status, image is being processed, data from the label is being recognized.
- Mixed labels error - the final status, indicates that the warehouse employee uploaded several labels from different parcels using the Download label(s) for 1 parcel option. You need to check the downloaded labels and upload them again separately.
- Failed - final status, indicates that a label that was uploaded, but it's necessary data could not be obtained, OR the data obtained from the label could not be used to create a valid parcel object in NPS. You need to check the uploaded label and upload it again.
- Duplicated - final status, which informs about the fact that the service has already obtained a label with such track number.
- Already registered - final status, the parcel with the data from the label, has been successfully saved in the NPS system, and has been registered by the customer. The status, unlike other statuses, is marked in green.
- Awaiting registration - the parcel with data from the label has been successfully saved in the NPS system and is waiting for registration by the customer.
- TN Generated, Awaiting registration - a tracking number has been generated for the parcel. The parcel with the data from the label, and the generated tracking number, is saved in the NPS system. Now, it is waiting for registration by the customer.
- MD Number - final status, which means that the label identifies the customer's MD-, not NP-number; The parcel will be processed by NPS managers, its data will be updated outside of SML.
- UA number - final status, which means that the label identifies the customer's UA-, not NP-number; The parcel will be processed by NPS managers, its data will be updated outside of SML.
- Disposal - final status, the parcel, with the data from the label, receives the "Recycled" status in the NPS system.
To apply the filters, click the Apply button. To reset the filters, click the Reset button.
Export label
To export labels as .csv or .xlsx files, click the corresponding Export To CSV or Export To XLSX button.
Working area
The workspace contains a list of labels, in form of individual cards, with detailed information about them.
The label card contains the following information:
| # | Data | Description |
|---|---|---|
| 1 | Country | The name of the destination country cannot be changed, it is assigned by third-party services |
| 2 | Status | Indicates the status of the label at the time of scanning |
| 3 | Tracking Number | Parcel tracking number assigned by third-party services |
| 4 | Client Number | Unique customer number in the system |
| 5 | Comment NPS | A comment from the NPS manager |
| 6 | Creation Date | Enter the date when the scan was performed |
Desktop version
The workspace contains a table of labels with detailed information about them. The data is organized in separate columns:
| # | Column | Description |
|---|---|---|
| 1 | ID | A unique label identifier assigned by third-party services |
| 2 | Country | The name of the destination country cannot be changed, it is assigned by third-party services |
| 3 | Creation Date | Enter the date when the scan was performed |
| 4 | NPS Status | Indicates the current status of the label at the time of scanning |
| 5 | Tracking Number | Parcel tracking number assigned by third-party services |
| 6 | Comment NPS | Contains a comment from the manager NPS |
The label list table displays all the label images that were loaded and saved since the first scan.
The label list includes a list of labels and parcels:
- The label with the recognized data on it;
- Label - a saved image, for which the data recognition process has not been completed yet.
The page with the list of labels may differ in different cases:
- Page 1 - no labels have been added;
- Page 2 - no search results or applied filters.
Example of the label list page, for cases when no labels were added:
Example of the label list page, for cases with uploaded labels:
Pages may look the same on desktop and mobile versions. The only differences are in the elements arrangement across the screen